IN THE SPOTLIGHT: Chloe McCafferty – Account Manager

By 1st May 2020Team, Uncategorised
Account Manager

How long have you been at KVH Studios?

I started on the 6th January 2020 as an Account Manager.

What does your job involve?

All sorts really! Primarily, looking after various accounts and being the first port of call for each of my clients. On a day to day basis I deal with a huge variety of queries from my clients. I spend a lot of time scripting, working on content proposals and liaising with different departments such as technical and production. My job is mainly about making sure my clients receive the best possible service for their in-store radio!

What did you do before you worked at KVH Studios?

I worked at Jet2holidays as a Live Chat advisor, dealing with customers queries on a day to day basis. I then progressed to managing a small team and becoming more involved with the Live Engage platform such as building a variety of campaigns and looking at how we can improve the layout for the customer’s visiting the website.

you feel like you are constantly picking new things up and learning new skills. The people are great too, I think it’s important to work in an environment that’s not only fun but professional and passionate, everyone is great with tonnes of knowledge and always willing to help.

What’s your favourite memory at KVH Studios?

I’ve only been here a short amount of time, so I’d say meeting everyone as they are all friendly and helpful, also passing my probation period was a lovely feeling too!

How would you describe KVH Studios in 3 words?

Fun, passionate, professional.

If you could pick one, what would be your favourite music track?

That’s a tough one, there’s so many to choose from! I’ve got a few favourites that remind me of some of my best memories, in particular ‘You’ve got the love’ by Florence and the Machine, it reminds me of my first ever festival with my friends. ‘Get Lucky’ by Daft Punk reminds me of good times with my family, dancing away at gatherings! Anything Oasis related is up there, but I’d have to say my all-time favourite is ‘Go your own way’ by Fleetwood Mac, perfect for any occasion – parties, gym, festivals it’s just an all-rounder!

What do you like to do when you’re not at KVH Studios?

I love spending any time with my friends, partner and family, that’s what makes me happiest. Going to gigs, festivals, and travelling as much as I can. Anything social really!

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