Mask private conversations and improve customer satisfaction with a bespoke music profile for your branches

Visiting the bank can sometimes feel like a chore, so it’s important you’re doing all you can to make the experience pleasant and stress-free for your customers.  Background music for banks offers a simple and effective solution to creating a relaxing atmosphere that keeps customers entertained during busy periods.

Couple agreeing to a deal with a bank

Increase privacy whilst entertaining waiting customers

KVH Studios has been providing services to the banking sector for over 10 years and have built up considerable knowledge about the space, how it’s used and the difficulties banks face. Branch design has altered considerably over the years to allow for a more cost-effective and environmentally friendly approach resulting in the implementation of open consultation pods. With this change, privacy levels have become even more of a focus, with banks looking for convenient solutions to address this. Music is not only a powerful entertainment tool but can support in creating a higher level of privacy through masking confidential conversations in-branch. With expert positioning of speakers and volume levels by our qualified engineering team, privacy levels are increased, in addition to the many other benefits music brings.

Background Music

How can banks benefit from a tailored music service?

For music to be successful in the banking environment, careful consideration needs to be taken over style choice, tempo, and flow. It’s a delicate balance of entertaining visitors whilst they wait without distracting those customers and staff having important conversations and discussing financial information. Our music profilers are experts at creating music policies that suit the environment, purpose, demographic and brand to broadcast a sound that achieves results and solves challenges for your business. Through our wide choice of music types, including our high-quality royalty-free selection, we can build a service that fits your budget whilst meeting your objectives.

Music Profiling
Person signing a document listening to background music for banks in a bank
Couple very pleased with their bank deal made in-house

Inform and advise with custom messaging localised to your community

By including content on your in-branch radio service for both colleagues and customers, you can ensure you are talking to your relevant, captive audience and utilising this valuable opportunity to upsell, educate, inform and promote your brand ethos, services and products, overall connecting your branch network. With security and trust being paramount, radio also provides the opportunity to reassure customers in an effective manner by reaffirming the commitments and measures that are in place to keep customers safe. Overall, a bespoke, tailored in-branch service modernises the interpretation of the banking environment in our current climate ensuring the space reaffirms itself as an integral part of the local community.

In-Store Radio